Effective date: November 1, 2026

1. About these termsThese terms govern use of the Vibe Cafe website and customer messaging services operated by Vibe Cafe LLC, doing business as Vibe Cafe, in Hilo, Hawaii. By using these services, you agree to these terms to the extent permitted by applicable law. If you do not agree, please discontinue use.Contact: Danny@vibehawaii.comWebsite: https://www.vibehawaii.com

 

2. Information and availability

We aim to provide useful, accurate information. Menu items, prices, hours, availability, and services may change. Please confirm time-sensitive information directly with the cafe. Nothing in these terms limits rights you have under applicable consumer protection law.

 

3. AI-assisted messaging

Our Google Business Profile messaging may use AI to answer customer questions. Automated responses can be incomplete or incorrect. You can contact Danny@vibehawaii.com to request staff assistance; responses may not be immediate.A general chat response is not an order acceptance, payment receipt, or confirmed reservation or event booking. A transaction is confirmed only through the applicable ordering or booking process or an explicit confirmation from authorized staff.

 

4. Food allergies and dietary needs

Do not rely solely on automated messages to determine whether food is safe for an allergy or dietary restriction. Discuss your requirements directly with cafe staff before ordering. Ingredients and preparation methods may change, and shared preparation areas can create cross-contact risks.

​

5. Messaging use

Messaging is intended for customer-initiated inquiries and related support. We do not treat starting a support conversation as consent to promotional campaigns. Message or data charges may apply under your mobile plan. Delivery and availability depend on your carrier, device, messaging application, and service providers.You may stop using chat, use blocking or unsubscribe features offered by your messaging application, or email us to request that we stop messaging you. For help, email Danny@vibehawaii.com.

​

6. Acceptable use

Do not use our website or messaging services to send unlawful, threatening, fraudulent, or abusive content; impersonate others; distribute malicious software; submit information you are not authorized to share; or interfere with service operation. We may restrict access where reasonably necessary to address misuse or protect security.

​

7. Orders, payments, and third-party services

Online ordering, delivery, payments, and other services may be provided through third parties. Their applicable terms, fees, cancellation rules, and privacy policies govern the services they provide. Any additional Vibe terms disclosed for a specific purchase or event apply to that transaction. These terms do not establish a blanket no-refund policy or override statutory consumer rights.

 

8. Website content

Vibe's original website content and branding are protected by applicable intellectual property laws. You may view and use the website for personal, lawful purposes. Commercial reproduction of our original materials requires permission, except where otherwise permitted by law.

 

9. Privacy

Our Privacy Policy explains our handling of personal information: https://www.vibehawaii.com/privacy-policy.

 

10. Service limitations

We do not guarantee uninterrupted access or error-free automated responses. To the extent permitted by law, the website and messaging service are provided on an "as available" basis. Nothing in these terms excludes liability or rights that cannot lawfully be excluded.

 

11. Governing law

These terms are governed by Hawaii law, except where applicable law requires otherwise. Mandatory consumer protections remain unaffected.

 

12. Updates and contact

We may update these terms by posting a revised version with a new effective date and providing additional notice where required. Changes do not retroactively alter an already confirmed transaction.

 

Questions: Danny@vibehawaii.com.